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Owned and operated by TTM Enterprises LLC, we welcome your questions about cold plunges, saunas, massage chairs, and more.
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Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. Please visit our Return Policy page for complete details on how to start a return and what qualifies.
Can I exchange a product for a different model?
Yes, exchanges are available within our return window. Contact us with your order number and the product you would like instead, and we will walk you through the process.
How do I choose between a cold plunge and an infrared sauna?
Cold plunges use cold water immersion designed to support post-activity recovery, while infrared saunas use gentle heat for deep relaxation. Many customers enjoy both as complementary parts of a home recovery routine.
Do your red light therapy panels require any special setup?
Most of our red light therapy panels are designed for simple, user-friendly setup right out of the box. Each panel includes mounting hardware and clear instructions so you can get started at home quickly.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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We aim to answer every inquiry within one business day so you are never left waiting.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
30-Day Returns
If something is not the right fit for your home recovery space, our return policy has you covered.
